Best examples of customer feedback request email for event attendees

Real-world examples of customer feedback request email for event attendees

Let’s start with what you actually came for: clear, copy-pasteable examples. Below are different examples of customer feedback request email for event attendees you can adapt for your own events—whether you ran a 3,000-person conference or a 30-person workshop.

Example 1: Short, same-day email for a live conference

This works well for in-person conferences, summits, or trade shows when the experience is still fresh.

Subject line ideas

• Quick favor? Tell us how Day 1 went
• Got 60 seconds to rate [Event Name]?
• How did we do today at [Event Name]?

Body copy
Hi [First Name],

Thanks for spending your day with us at [Event Name]. We know your inbox is full and your brain is probably fried, so we’ll keep this short.

Would you mind sharing 1 minute of feedback about your experience today? Your answers help us decide what to keep, fix, or drop for next year.

[Big Button: Share your feedback]

You can be as honest as you like—your feedback is anonymous, and we review every single response.

Thanks again for being part of [Event Name]. Safe travels home,

[Your Name]
[Title]
[Organization]

Why this works: it’s short, specific, and respects that attendees are tired. It’s one of the best examples because it focuses on one action and sets a realistic time expectation.

Example 2: Post-event email with incentive (gift card or raffle)

If your response rates are low, an incentive can help. Many organizers in 2024–2025 use small rewards or raffles to boost participation.

Subject line ideas

• Help us improve [Event Name] + chance to win a $25 gift card
• Your feedback = better events (and maybe a gift card)
• Tell us what worked and what didn’t

Body copy
Hi [First Name],

Thank you for joining us at [Event Name] last week. We’re already planning what comes next, and your input will directly shape future sessions, speakers, and formats.

If you complete this short survey by [Deadline Date], you’ll be entered into a drawing for [Incentive, e.g., one of ten $25 gift cards].

[Button: Take the 3-minute survey]

We’re especially interested in:

• What you found most valuable
• What didn’t work for you
• What you’d change for next time

Your feedback stays confidential and is used only to improve our events.

Thank you for helping us make the next [Event Name] even better,

[Your Name]

This is a strong example of customer feedback request email for event attendees when you need higher volume and are willing to offer a small reward for their time.

Example 3: Feedback email for webinars and virtual events

Virtual events have their own rhythm. People often jump straight to the next meeting, so your email needs to be very clear and very easy to act on.

Subject line ideas

• How was today’s webinar? 2 quick questions
• Rate your experience with “[Session Title]”
• Did this webinar help? Tell us.

Body copy
Hi [First Name],

Thanks for joining our [Webinar Title] today. We hope you left with at least one idea you can use this week.

Could you answer two quick questions about your experience?

[Button: Share feedback]

We’re tracking what topics, formats, and lengths work best so we can design future sessions around what you actually need.

As a thank-you, we’ll send the recording and slides to everyone who completes the survey.

Appreciate your time,

[Your Name]

Among the best examples of customer feedback request email for event attendees in a digital setting, this one highlights the benefit (recording and slides) and keeps the ask tiny.

Example 4: VIP or sponsor feedback request

High-value attendees and sponsors expect a more personal touch. This version leans into that.

Subject line ideas

• Thank you for partnering with us at [Event Name]
• Your sponsor experience at [Event Name]
• Quick check-in after [Event Name]

Body copy
Hi [First Name],

It was a pleasure having you and the [Sponsor/Partner Company] team at [Event Name]. Your support helped make this event possible.

I’d really value your honest perspective on your experience as a sponsor:

• Was the audience a good fit?
• Did the booth/location work for you?
• How can we better support your goals next time?

Here’s a short form to capture your thoughts:

[Button: Share sponsor feedback]

If you’d prefer a quick call instead, reply to this email and we’ll set up a time that works for you.

Thank you again for partnering with us,

[Your Name]

This is a more relationship-focused example of customer feedback request email for event attendees who are also key business partners.

Example 5: Workshop or training feedback email

For skills-based workshops or training events, you want feedback on content, pacing, and immediate usefulness.

Subject line ideas

• How helpful was yesterday’s workshop?
• Did [Workshop Name] meet your expectations?
• Help us improve our training sessions

Body copy
Hi [First Name],

Thank you for participating in [Workshop Name]. We hope you left with practical tools you can start using right away.

To keep improving our training programs, we’d love to hear:

• What was most helpful
• What was confusing or missing
• How we can support you after the workshop

You can share your thoughts in this 3–5 minute survey:

[Button: Give workshop feedback]

Your input helps us refine content, adjust pacing, and design follow-up resources that actually help.

Gratefully,

[Your Name]

If you’re building a library of examples of customer feedback request email for event attendees, this one works beautifully for any learning-focused event.

Example 6: NPS-style follow-up for multi-day events

Net Promoter Score (NPS) questions remain common in 2024–2025 for gauging overall satisfaction.

Subject line ideas

• Would you recommend [Event Name]?
• One question about [Event Name]
• Quick rating for [Event Name]

Body copy
Hi [First Name],

Now that [Event Name] has wrapped up, we’d love to know how likely you are to recommend it to a colleague or friend.

On a scale from 0–10, how likely are you to recommend [Event Name] to someone like you?

[Button: Rate the event]

If you have an extra minute, please tell us why you chose that number. We read every comment and use them to decide what to keep, change, or stop doing altogether.

Thanks for helping us make [Event Name] better every year,

[Your Name]

This is a clean, focused example of customer feedback request email for event attendees when your priority is a simple, comparable metric.

Example 7: Event app or tech experience feedback

With hybrid and tech-heavy events, the digital experience matters as much as the coffee.

Subject line ideas

• How did our event app work for you?
• Rate your tech experience at [Event Name]
• Was the event easy to navigate?

Body copy
Hi [First Name],

We’re experimenting with new tools to make [Event Name] easier to navigate and more interactive.

Could you share how well the event app / check-in system / live Q&A worked for you?

[Button: Share tech feedback]

We’re especially interested in:

• Ease of logging in and finding your schedule
• Live Q&A and chat features
• Any glitches or frustrations you ran into

Your feedback helps us choose better tools and improve accessibility for all attendees.

Thank you,

[Your Name]

This is one of those targeted examples of customer feedback request email for event attendees that focuses on a single part of the experience instead of everything at once.

How to write your own examples of customer feedback request email for event attendees

Once you’ve seen a few real examples, patterns start to jump out. You don’t need a new template for every event. You just need to make smart decisions about:

• Timing
• Length
• Incentives
• Tone

Timing: when to send feedback emails

Recent event benchmarks from major platforms (think Eventbrite, Cvent, and similar tools) show higher response rates when feedback emails go out within 24 hours of the event ending. People remember details, both good and bad, and are more likely to respond.

For multi-day events, consider:

• A short daily pulse survey at the end of each day
• A longer wrap-up survey 1–2 days after the event

Virtual events often perform best with a same-day email sent within a couple of hours of the session.

Length and clarity

Attention spans are short, and mobile is king. Most attendees will open your email on their phone. That means:

• One main call to action: a single, obvious button
• Clear time expectations (for example, “2–3 minutes,” “2 questions”)
• Short paragraphs and scannable lines

Look back at each example of customer feedback request email for event attendees above. None of them bury the link or hide what they’re asking for. You want the same level of clarity.

Incentives: when to offer them

Incentives can help, but they’re not always required. Consider using them when:

• Your event is large and you need statistically meaningful feedback
• You’re testing a new format or location and need detailed input
• Past response rates have been low

Gift cards, discounts on future events, or access to bonus content are common. If your event touches on health, wellness, or scientific topics, you might even share a short summary of relevant research as a thank-you. For example, the National Institutes of Health (NIH) publishes accessible summaries of health studies at https://www.nih.gov, which can be a nice, credible resource to share.

2024–2025 trends to reflect in your feedback emails

A few shifts in how people attend and respond to events should shape your wording and structure.

Mobile-first and shorter surveys

People are more likely to answer 3–5 targeted questions than a 20-question epic. Event organizers are trimming surveys and focusing on:

• Overall satisfaction
• Top liked / disliked elements
• Likelihood to recommend
• One open-ended “What should we change?” question

Your email should match that brevity. When your survey is short, say so explicitly.

Accessibility and inclusion

Accessibility isn’t just about ramps and captions; it’s also about how you ask for feedback. Consider:

• Offering surveys that work with screen readers
• Using plain, straightforward language in your emails
• Asking at least one question about accessibility or inclusivity

The U.S. Department of Education has helpful guidance on accessible communication and inclusive practices at https://www.ed.gov. Even if your event isn’t education-focused, their resources can inspire more inclusive questions and wording.

Health and safety questions

Since 2020, attendees have become more aware of crowding, ventilation, and overall health measures. If your event touches on health, travel, or large gatherings, consider adding a short section in your survey about how safe attendees felt.

For up-to-date public health guidance, many organizers reference the Centers for Disease Control and Prevention (CDC) at https://www.cdc.gov when planning event safety. You don’t need to turn your feedback email into a health survey, but a simple question like “Did you feel comfortable with our health and safety measures?” can be very informative.

Turning these templates into your best examples

You’ve now seen multiple examples of customer feedback request email for event attendees—from quick one-question notes to more detailed follow-ups. To turn them into your own best examples:

• Swap in your event name, date, and type (webinar, summit, workshop).
• Decide on your one main goal: overall satisfaction, NPS, content quality, sponsor experience, or tech performance.
• Match the tone to your brand: more formal for professional conferences, more casual for community or creative events.
• Be honest about time: if the survey takes 7–8 minutes, don’t call it “quick.”

Most importantly, close the loop. In your next pre-event email, mention a few changes you made based on past feedback. That shows attendees you’re not just collecting data; you’re acting on it. Over time, that builds trust—and people become more willing to respond.

If you keep refining and testing, your own emails will soon become the best examples of customer feedback request email for event attendees for your specific audience.

FAQ: examples of customer feedback request email for event attendees

How many questions should I include in my event feedback survey?
For most events, aim for 3–10 questions. Shorter surveys get higher completion rates, especially on mobile. If you need deeper insights, consider a short initial survey plus an optional follow-up for those willing to share more.

What’s an example of a good subject line for a feedback request?
Good subject lines are specific and honest about what you’re asking. For example: “Got 60 seconds to rate [Event Name]?” or “Help us improve [Event Name] + a small thank-you.” Look back at the subject lines in the examples of customer feedback request email for event attendees above and adapt them to your tone.

When is the best time to send a feedback email after an event?
Send it within 24 hours for the highest response rates. For virtual events, 1–2 hours after the session ends works well. For multi-day conferences, consider a short daily check-in plus a final wrap-up survey.

Should I always offer an incentive for feedback?
Not always. Incentives help when your audience is busy, your survey is longer, or you need a large data set. For smaller, more engaged communities, a sincere thank-you and clear explanation of how feedback is used can be enough.

Can I reuse the same feedback email for every event?
You can reuse a base structure, but you’ll get better results if you tweak it. Update the subject line, mention specific sessions or changes, and adjust the questions to match each event’s goals. Over time, you’ll build your own library of real examples that consistently perform well.