The Best Examples of Your Guide to Giving Feedback on Mobile Apps

Real examples of your guide to giving feedback on mobile apps

Let’s start where most guides don’t: with real examples. Theory is nice, but actual words you can copy and adapt are better.

Imagine you’re using a banking app, a fitness tracker, or a food delivery app. In each case, you hit a snag. Instead of just thinking, “This app is terrible,” you send feedback like this:

Bug report example for a banking app
“Hi, I’m on an iPhone 14 running iOS 18.1, using version 5.3.2 of your app. When I tap ‘Transfer’ and choose ‘Between my accounts,’ the app freezes on the confirmation screen. This has happened 3 times today while on Wi‑Fi. I’ve tried closing and reopening the app, but it still freezes. Could you please look into this?”

This is one of the best examples of your guide to giving feedback on mobile apps in action: it’s polite, specific, and reproducible.

Here’s another one:

Feature request example for a fitness app
“I really like your app and use it daily for running. One thing that would help a lot: the ability to sort past runs by distance and pace. Right now, I have to scroll through a long list to find my 5K runs. If you added filters for distance and date, it would make tracking progress much easier. I’m on Android 15, app version 4.1.0.”

Again, this is an example of feedback that gives context, explains the benefit, and stays respectful.

These concrete examples of your guide to giving feedback on mobile apps show the pattern you can reuse in almost any situation.

How to structure feedback: simple patterns you can reuse

You don’t need fancy language. You just need a simple structure. Think of your feedback like a short story with four parts:

• What you were trying to do
• What actually happened
• Your setup (phone, OS, app version, network)
• What you already tried

Now let’s turn that into more real examples of your guide to giving feedback on mobile apps.

Bug report for a food delivery app
“I was trying to add a tip after my order was delivered, but the ‘Add Tip’ button doesn’t respond. I’m on a Pixel 8, Android 15, app version 7.0.1, on 5G. I’ve tried closing and reopening the app and restarting my phone. This has happened on my last two orders.”

Bug report for a streaming app
“When I download episodes for offline viewing, the video plays but there’s no audio. This happens only with downloaded content, not when I stream. I’m using a Samsung Galaxy S23, Android 14, app version 3.9.4, on Wi‑Fi. I’ve cleared the app cache and reinstalled, but the issue is still there.”

These are practical examples of your guide to giving feedback on mobile apps that make developers’ lives easier. They can see the exact scenario and environment, which helps them reproduce the bug.

Examples of polite but honest app store reviews

Not all feedback happens inside the app. A lot of it happens in the App Store or Google Play reviews. The problem is that many reviews are either all emotion or all sarcasm.

Here are better examples.

Balanced review for a meditation app
“I’ve used this app for about 6 months and it’s helped me build a daily meditation habit. The guided sessions are great, and I like the streak feature. Two things could be better: the sleep stories take a long time to load, and the app sometimes logs me out overnight. I’m on iOS 18.1, iPhone 13. Fix those and this would be an easy 5 stars.”

Constructive 2‑star review for a transit app
“The idea of this app is great, but it’s hard to rely on. Bus arrival times are often off by 10–15 minutes, and the map freezes when I zoom in. I’ve reported this through the in‑app feedback form, but it’s been happening for about 3 months. I’m on Android 15, Pixel 7. I’d be happy to update my rating if the live tracking becomes more accurate and the map performance improves.”

These are strong examples of your guide to giving feedback on mobile apps in public spaces. They:

• Say how long you’ve used the app
• Mention specific problems, not just “it’s bad”
• Offer a path to a better rating

Developers and other users both benefit from this kind of clarity.

Feature request examples that developers actually read

A good feature request explains why you want something, not just what you want. It also shows you understand that not every idea can be built tomorrow.

Here are some of the best examples of feature requests you can adapt.

Feature request for a budgeting app
“I use your app daily to track expenses, and it has really helped me cut down on impulse purchases. One feature that would be very helpful: the ability to create custom categories (for example, ‘Pet Care’ or ‘Side Hustle’). Right now, I have to force everything into broad categories like ‘Shopping.’ Custom categories would make reports more accurate and easier to understand.”

Feature request for a language learning app
“Your app has been great for learning Spanish, especially the short daily lessons. I’d love an option to slow down the audio during listening exercises. Sometimes the speakers talk very fast, and I miss words. A 0.75x speed option would make it easier for beginners to follow along without feeling overwhelmed.”

These examples include:

• How you currently use the app
• What’s missing
• How the new feature would improve your experience

They’re also realistic. You’re not asking for the app to do everything—just to do one thing a bit better.

Where to send feedback: in‑app forms, email, and support portals

In 2024 and 2025, most popular apps offer at least one of these feedback channels:

• In‑app “Help” or “Contact Us” section
• App Store or Google Play review
• Email support
• Web support portal or community forum

For anything technical—bugs, crashes, performance issues—the in‑app form or support email is usually more effective than a store review. It lets you share more detail, and sometimes screenshots or logs.

Many companies now use structured forms that ask for your device, OS, and app version. This lines up perfectly with the examples of your guide to giving feedback on mobile apps we’ve been walking through. You can paste in your clear description and let the form handle the technical fields.

If you’re curious how organizations think about user feedback more broadly, the U.S. Digital Service has public guidance on building services around user needs and the UK Government Digital Service shares principles on user‑centered design. These aren’t mobile‑app specific, but the mindset is the same: clear, specific input from real people leads to better tools.

Trends in mobile app feedback (2024–2025)

How you give feedback is changing along with the apps themselves.

More apps are using in‑app surveys.
Short “How was this experience?” prompts now pop up after you finish a purchase, complete a workout, or finish a lesson. Instead of skipping them, you can treat them as quick examples of your guide to giving feedback on mobile apps in micro‑form:

• Tap a rating that matches your experience
• Add one sentence of context in the comment box

Something as short as “Checkout took 4 tries because the card scanner didn’t recognize my card” is far more helpful than just tapping 2 stars.

AI‑assisted support is everywhere.
Many apps now route your feedback through chatbots or AI helpers first. The better your initial description, the more likely the AI can:

• Suggest real troubleshooting steps
• File a clear ticket for human support
• Match you with known issues and workarounds

You don’t need to write like a programmer. Just follow the pattern in the earlier examples: what you did, what happened, your setup, what you tried.

Privacy expectations are higher.
Users are more aware of data privacy, especially in health, finance, and education apps. If you’re reporting an issue in a health app, avoid sharing sensitive medical details in plain text. Stick to describing the behavior: “The app won’t let me log my medication reminder” instead of sharing your full medical history.

For general information on protecting your health information online, sites like HealthIT.gov and MedlinePlus offer practical tips.

Six more real‑world examples you can borrow

To make this feel even more concrete, here are additional examples of your guide to giving feedback on mobile apps across different categories.

Example for a ride‑sharing app
“The app works well overall, but the pickup pin is often off by about half a block. Today, it placed my location at 5th Ave when I was actually on 6th Ave, and the driver went to the wrong spot. I’m on iPhone 15, iOS 18.1, app version 9.2.0. If you could improve the GPS accuracy or let us fine‑tune the pin more easily, that would really help.”

Example for a grocery delivery app
“I like how easy it is to reorder past items, but the search results are confusing. When I search for ‘almond milk,’ I get pet food and random snacks mixed in. It would help to prioritize exact matches and let me filter by brand or size. I’m using Android 15, Galaxy S22, app version 6.4.1.”

Example for an education app
“I’m using your app to help my 10‑year‑old with math. The practice questions are good, but there’s no explanation when he gets an answer wrong—just a red X. Adding a short explanation or a ‘Show me how’ button would make it much more helpful for parents and kids.”

Example for a calendar app
“When I create a recurring event and then edit just one instance, the change sometimes applies to the whole series. This happened twice this week when I tried to move a single meeting. I’m on iOS 18.0, iPhone 12, app version 2.8.3. I’ve used your app for over a year and love it otherwise, but this makes me nervous about using recurring events.”

Example for a mental health app
“I really appreciate the daily check‑ins and journaling prompts. One suggestion: an option to export my entries as a PDF or email them to my therapist. Right now, I have to screenshot everything manually. An export feature would make it easier to share progress in sessions.”

Example for a news app
“Push notifications are helpful, but I’m getting alerts for topics I’ve turned off (sports and celebrity news). I’ve double‑checked my notification settings in the app and in iOS. I’m on iPhone 14, iOS 18.1, app version 10.1.0. It would be great if the notification settings were honored more reliably.”

These are all realistic examples of your guide to giving feedback on mobile apps that you can adapt word‑for‑word. Just swap in your device, app version, and situation.

How to stay respectful (and still be honest)

You don’t have to sugarcoat everything, but tone matters. The same bug report can sound hostile or helpful, depending on how you phrase it.

Instead of:
“Your app is trash. Nothing works. Do you even test this?”

Try something closer to the examples we’ve used:

“I’ve run into a repeat issue with the app freezing when I try to upload photos. I’m on Android 15, Pixel 7, app version 3.2.1. I’ve tried restarting and reinstalling. Happy to share more details if helpful.”

You’re still being honest—it’s not working—but you’re giving the team something they can work with. Over time, consistently using the patterns in these examples of your guide to giving feedback on mobile apps will get you better responses, faster fixes, and fewer rage‑quits.

FAQ: examples of good feedback on mobile apps

How detailed should my feedback be?
Aim for a short paragraph, not an essay. The real examples of your guide to giving feedback on mobile apps in this article are good models: one or two sentences about what you did, one sentence about what went wrong, and a line with your device, OS, and app version.

What’s an example of bad feedback that developers can’t use?
Something like “This app sucks” or “Nothing works”. There’s no detail, no context, and no way to reproduce the issue. Compare that to the earlier examples of bug reports that mention specific screens, actions, and error messages.

Is it better to leave a review or use the in‑app feedback form?
If you want to help fix a problem, the in‑app form or support email is usually more effective. Reviews are public and useful for other users, but they’re not always the best place for back‑and‑forth troubleshooting. Many of the best examples of your guide to giving feedback on mobile apps start in private channels, then get reflected later in updated reviews.

Can I reuse these examples in any app?
Yes. Think of the examples here as templates. Swap in your app name, device, OS, version, and what you were doing. As long as you keep the structure—what you did, what happened, your setup, what you tried—you’ll be in good shape.

Do developers actually read this kind of feedback?
At scale, teams can’t read every single message in real time, but structured, specific feedback stands out. It’s easier to search, categorize, and act on. Many support tools highlight messages that follow patterns like the examples of your guide to giving feedback on mobile apps shown here, because they’re more likely to lead to real fixes.

The bottom line: you don’t need to be technical to give helpful feedback. You just need to be specific. Use the real‑world examples in this guide as your starting point, and you’ll turn everyday annoyances into improvements that help you—and everyone else using the app.