E-commerce Shipping Disclaimer Examples

Explore diverse examples of e-commerce shipping disclaimers to ensure clarity and compliance.
By Jamie

This disclaimer is suitable for online retailers who want to set realistic expectations for their customers regarding delivery times. By including this disclaimer, businesses can mitigate customer dissatisfaction and enhance their service transparency.

Disclaimer: All orders are processed within 2-3 business days. Shipping times may vary based on location and carrier delays. We are not responsible for delays caused by weather, natural disasters, or other unforeseen events. If you have any questions about your order, feel free to contact our support team.

Notes: Consider updating this disclaimer during holiday seasons to inform customers of potential delays due to high demand.

Example 2: International Shipping Disclaimer

For e-commerce businesses that ship internationally, it’s essential to provide clear information about shipping practices, customs, and potential duties. This disclaimer helps to prevent misunderstandings and manage customer expectations regarding international orders.

This disclaimer is ideal for online stores that cater to a global audience, ensuring that customers are aware of any additional charges or delays they might encounter.

Disclaimer: International shipping may incur additional customs fees, taxes, and duties, which are the responsibility of the customer. Delivery times may vary significantly based on the destination and customs processing. We recommend checking with your local customs office for specific information.

Notes: It’s advisable to stay updated on international shipping regulations and customs procedures to provide accurate information to customers.

Example 3: Free Shipping Disclaimer

Offering free shipping is a compelling selling point for many e-commerce businesses. However, it’s important to clarify any conditions that apply to this offer, ensuring customers are fully informed before they make a purchase.

This disclaimer is beneficial for businesses that want to attract customers with free shipping but need to set clear parameters to avoid confusion or dissatisfaction.

Disclaimer: Free shipping is available on orders over $50 within the continental United States. Orders below this amount will incur a standard shipping fee. Please allow 5-7 business days for delivery. Free shipping offers may be subject to change without notice.

Notes: Regularly revisit this disclaimer to ensure it aligns with your current shipping policy and promotional offers.