Liability Limitations in MSAs: Key Examples

Explore practical examples of liability limitations in Master Service Agreements to protect your freelance business.
By Jamie

Understanding Liability Limitations in Master Service Agreements

Liability limitations in a Master Service Agreement (MSA) are crucial for protecting both parties in a freelance arrangement. These clauses define the extent of liability for damages or losses that may arise during the provision of services. Below are three practical examples that illustrate how these limitations can be structured in an MSA.

Example 1: Cap on Liability for Direct Damages

In a scenario where a freelance software developer signs an MSA with a tech startup, it is essential to limit potential liability resulting from direct damages caused by the developer’s services. This prevents the developer from facing excessive financial burdens due to unforeseen issues.

In the MSA, the following clause might be included:

"The total liability of the Developer for any direct damages arising from this Agreement shall not exceed the total fees paid by the Client for the services in the three months preceding the event giving rise to the claim."

This clause effectively caps the liability to a manageable amount, allowing the developer to operate with confidence knowing their exposure is limited.

Notes: This type of cap is common in service agreements and helps balance risk between both parties. Variations may include different time frames or percentages of fees paid.


Example 2: Exclusion of Indirect or Consequential Damages

An MSA between a freelance marketing consultant and a retail business might include a clause that explicitly excludes liability for indirect or consequential damages. This is particularly relevant when the marketing consultant’s work may indirectly influence the client’s revenue or reputation.

The clause could read:

"In no event shall either party be liable for any indirect, incidental, special, or consequential damages, including but not limited to loss of profits, loss of data, or business interruption, arising out of or related to this Agreement, even if advised of the possibility of such damages."

By including this exclusion, the marketing consultant protects themselves from claims that could arise due to factors outside their control.

Notes: Exclusions can vary based on the industry and nature of services. Always ensure that clients understand the implications of such clauses.


Example 3: Limitation of Liability for Third-Party Claims

A freelance graphic designer working with an advertising agency might face risks associated with third-party claims, such as copyright infringement. To mitigate this risk, the MSA can include a clause that limits liability in the event of such claims.

An example of this clause could be:

"The Designer shall not be liable for any claims, damages, losses, or expenses arising from third-party claims related to the use of the deliverables provided under this Agreement, provided that the Designer has adhered to the specifications and guidelines set forth by the Client."

This clause protects the designer from liability arising from issues that may not be their fault, such as misuse of the designs by the agency or a client.

Notes: It’s advisable to discuss the implications of this limitation with legal counsel to ensure compliance with copyright laws and protect both parties effectively.