Master Service Agreement (MSA) Examples

Explore practical examples of Master Service Agreements (MSAs) for freelancers and businesses.
By Jamie

Understanding Master Service Agreements (MSAs)

Master Service Agreements (MSAs) are vital for freelancers and businesses as they establish clear expectations and terms for ongoing work. An MSA can save time and reduce misunderstandings by setting the groundwork for future projects. Below are three diverse examples of MSAs designed for different contexts.

Example 1: Creative Agency MSA

Context

This MSA is tailored for a freelance graphic designer working with a marketing agency. It outlines the scope of work, payment terms, and ownership of intellectual property.

The MSA ensures that both parties are aligned on deliverables and timelines, minimizing potential disputes.

The services provided under this agreement include graphic design, branding, and marketing collateral.

Example of a Master Service Agreement (MSA) Template:

Master Service Agreement
This Master Service Agreement (“Agreement”) is made effective as of [Date] by and between [Freelancer Name] (“Contractor”) and [Agency Name] (“Client”).

  1. Services
    The Contractor agrees to provide graphic design services as outlined in the attached Statement of Work (SOW).

  2. Payment Terms
    The Client agrees to pay the Contractor [Payment Amount] per project, invoiced upon completion.

  3. Intellectual Property
    All designs created during the term of this Agreement shall be the property of the Client upon full payment.

  4. Confidentiality
    Both parties agree to keep all proprietary information confidential.

  5. Termination
    This Agreement may be terminated by either party with [Number of Days] written notice.

Notes:

  • Customize the SOW to include specific project details.
  • Consider adding a clause for revisions or additional services.

Example 2: Software Development MSA

Context

This MSA is designed for a freelance software developer collaborating with a tech startup. It establishes the framework for the development of multiple software applications.

It includes provisions for project scope, deliverables, and liability limitations to protect both parties.

Example of a Master Service Agreement (MSA) Template:

Master Service Agreement
This Master Service Agreement (“Agreement”) is entered into as of [Date] between [Developer Name] (“Developer”) and [Startup Name] (“Client”).

  1. Scope of Work
    The Developer shall create and deliver software applications as described in each individual Statement of Work (SOW).

  2. Compensation
    The Client shall pay the Developer [Hourly Rate or Project Fee] for services rendered, as detailed in each SOW.

  3. Delivery Schedule
    Deliverables will be provided according to the timelines set forth in each SOW.

  4. Liability
    The Developer’s liability shall be limited to the amount paid under this Agreement.

  5. Governing Law
    This Agreement shall be governed by the laws of [State/Country].

Notes:

  • Include specific performance metrics in SOWs to ensure accountability.
  • Consider adding a warranty period for delivered software.

Example 3: Consulting Services MSA

Context

This MSA is for a freelance business consultant working with a corporate client. It outlines the terms for consulting services related to business strategy and operational improvements.

The MSA helps in defining the scope of services, payment terms, and confidentiality obligations.

Example of a Master Service Agreement (MSA) Template:

Master Service Agreement
This Master Service Agreement (“Agreement”) is entered into on [Date] by and between [Consultant Name] (“Consultant”) and [Corporate Client Name] (“Client”).

  1. Consulting Services
    The Consultant will provide strategic consulting services as outlined in each Statement of Work (SOW).

  2. Fees and Expenses
    The Client agrees to pay the Consultant [Hourly Rate or Fixed Fee] plus any pre-approved expenses incurred in the course of providing services.

  3. Confidential Information
    Both parties shall protect confidential information and agree not to disclose it to third parties.

  4. Indemnification
    The Consultant agrees to indemnify the Client against any claims arising from the Consultant’s performance of services.

  5. Dispute Resolution
    Any disputes will be resolved through mediation before pursuing litigation.

Notes:

  • Ensure each SOW is detailed to avoid scope creep.
  • Consider including a performance review clause to assess the effectiveness of consulting services.